Privacy Policy & GDPR
Information We Collect
Section titled “Information We Collect”We collect both personal and non-personal information to provide and improve our services. The types of data we may collect include:
Personal Information
Section titled “Personal Information”- Account Registration: When you create an account, we collect your name, email address, and other contact details necessary for account creation and management.
- Payment Information: Our payment processing is handled by secure third-party providers (e.g., Stripe). We do not directly store your credit card details on our servers.
- Communications: If you contact us for support or other inquiries, we collect your name, email address, and the content of your messages to assist you.
Non-Personal Information
Section titled “Non-Personal Information”- Usage Data: We collect information about how you interact with our services, such as your IP address, browser type, operating system, and the pages you visit. This helps us understand usage patterns and improve our platform.
- Cookies & Tracking Technologies: We use cookies and similar technologies to enhance your experience, remember your preferences, and secure your account.
How We Use Your Information
Section titled “How We Use Your Information”Your information is used for the following purposes:
- To Provide and Maintain Our Services: To operate our CAPTCHA recognition platform, manage user accounts, and process payments.
- To Improve Our Services: To analyze usage data to understand what features are most useful and to enhance the user experience.
- To Communicate With You: To send important account notifications, security alerts, updates to our services, and respond to your support requests.
- For Legal Compliance: To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
Legal Basis for Processing (GDPR)
Section titled “Legal Basis for Processing (GDPR)”Our legal basis for collecting and using personal information will depend on the specific context. However, we will normally collect personal information from you only where:
- We have your consent to do so.
- We need the personal information to perform a contract with you (e.g., to provide our services).
- The processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.
- We have a legal obligation to collect personal information from you.
How We Protect Your Information
Section titled “How We Protect Your Information”We implement robust technical and organizational security measures to protect your data, including:
- Encryption: Data is encrypted in transit using TLS (Transport Layer Security).
- Access Controls: Access to personal data is strictly limited to authorized personnel who need it to perform their job functions.
- Secure Infrastructure: Our services are hosted on secure, industry-leading cloud infrastructure.
Sharing Your Information
Section titled “Sharing Your Information”We do not sell your personal information. We may share your information only in the following limited circumstances:
- With Service Providers: We work with third-party vendors (e.g., payment processors, cloud hosting) who provide services on our behalf. They are only given access to the information necessary to perform these services and are contractually obligated to protect it.
- For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- During Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as a business asset.
Your Rights Under GDPR
Section titled “Your Rights Under GDPR”If you are a resident of the European Economic Area (EEA), you have the following data protection rights:
- The right to access, update, or delete the information we have on you.
- The right of rectification.
- The right to object to our processing of your personal data.
- The right of restriction.
- The right to data portability.
- The right to withdraw consent at any time.
To exercise any of these rights, please contact us at [email protected].
Data Retention
Section titled “Data Retention”We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.
Changes to This Policy
Section titled “Changes to This Policy”We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and, where appropriate, through email.
Contact Us
Section titled “Contact Us”If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us:
- Email: [email protected]